میں اسائلم کا متلاشی یا پناہ گُزین ہوں

زه پناه غوښتونکی (اسائلم سيکر) يا مهاجر يم

Je suis demandeur(-euse) d’asile ou réfugié(e)

من داواکارێکی پەناهەندەییم یان پەنابەرم

أنا طالب لجوء أو لاجئ

ኣነ ሓታቲ ዕቝባ ወይ ድማ ዕቝብ ስደተኛ እየ

Ani koola galtummaa gaafataa ykn koolagalaadha

我是寻求庇护者或难民

Urgent Update from WRC – 20 March 2020

As you are aware, the ongoing coronavirus crisis means that many of us are having to change the way we work.

We are committed to prioritising the safety, health and well-being of our service users, volunteers and staff during this challenging time. We are focusing on providing our essential services to refugee and asylum seekers and have already scaled back our non-urgent functions.

From Tuesday 24^th March we will move to a telephone only system. The phone line will be available from 10am – 2pm.

If you, or someone you are supporting, needs to speak to one of our team about the following issues they should call on:

Cardiff – 02920 489 800

Newport – 01633 266 420

Swansea – 07918 403 666

Wrexham – 07977 234 198

The call will be triaged by one of our team and if we are able to help they will be called back by one of our experienced caseworkers. If an interpreter is required we will do our best to have an interpreter available on the phone.

Unfortunately this is not a freephone number, and we would suggest people firstly seek help from Migrant Help, Jobcentre Plus or another organisation offering a freephone number. We are trying to reduce costs to our service users which is why we will call them back if we can help.

We have created a directory of resources to help ESOL learners at this time which can be found online here.

We have also made available our Hate Crime information leaflets in a number of languages, and English and Arabic audio recordings here. 

Thank you for your understanding during this challenging time and we look forward to being able to reopen our services as soon as it is safe to do so.

Best wishes and keep safe,

WRC

If you are an asylum seeker or refugee, you can get face to face advice and support from our expert caseworkers in our offices in Cardiff, Newport, Swansea and Wrexham.

Get in touch with one of our offices who will be able to advise you.

How we help:

• Advice, advocacy and casework support for asylum seekers facing homelessness, destitution, or who need help with asylum support, housing, and accessing education or healthcare.
• Move On support for newly granted refugees including housing, homelessness, finance, education and employment.
• Daily ESOL classes (English for Speakers of other Languages) classes in our Cardiff office and in Newport on Fridays.
• Family support for mums, dads, carers and kids via our play project in Cardiff