Asylum and migration might not be part of your day-to-day focus.

But it’s already part of your workplace.

It shows up in conversations between colleagues.
In how teams respond to difficult questions.
In the expectations placed on organisations to communicate clearly and act responsibly.

Most organisations aren’t looking to become experts.

They just want to handle things well.

That’s where we come in.

At the Welsh Refugee Council, we help businesses build the knowledge, confidence, and practical skills to navigate this space—so your people feel supported, your communications land well, and your organisation reflects its values.

At the Welsh Refugee Council, we help businesses navigate this space with confidence, so you can reduce risk, support your people, and act in line with your values.

Across Wales, more organisations are recognising the importance of getting this right.

When teams feel unsure, it can lead to:

• Conversations that don’t land as intended
• Inconsistent responses
• Missed opportunities to support staff

When teams feel confident, the difference is clear:

• Better communication
• Stronger culture
• Greater trust

What your team will gain

🚨 Confidence in conversations
Know how to respond clearly and appropriately—even in sensitive situations.

💬 Practical language that works
Give your teams words they can actually use—accurate, respectful, and consistent.

🌍 Inclusion in action
Turn EDI commitments into everyday behaviour your teams understand and apply.

🤝 Better support for colleagues
Create a workplace where people feel understood, supported, and able to contribute fully.

📊 Meaningful social impact
Strengthen your ESG and demonstrate real, measurable action—not just intent

95% of participants say they feel more confident after training

A short, practical session that helps your team communicate with clarity and confidence.

In a fast-moving information landscape, it’s easy for uncertainty to creep in. This session gives your teams the tools to:

• Recognise misleading or unreliable claims
• Avoid language that can create confusion or risk
• Respond clearly and appropriately in sensitive situations

Best for: communications teams, customer-facing roles, and organisations wanting consistency in how they show up.

A deeper, workplace-focused session that builds real understanding and confidence.

This training helps your team understand what colleagues may be navigating behind the scenes and how that can shape their experience at work.

Participants will:

• Understand the practical realities of the asylum journey
• Build confidence in how to respond and support appropriately
• Learn where small adjustments can make a meaningful difference

Best for: HR teams, line managers, and organisations focused on inclusion in practice.

A strategic session for senior leaders shaping culture, policy, and public positioning.

This training connects understanding directly to leadership responsibility—helping you navigate complexity with confidence and clarity.

Leaders will:

• Explore how decisions and communications shape culture and perception
• Identify risks and opportunities in how the organisation responds
• Leave with clear, practical next steps

Best for: Managers, senior leaders, directors and decision-makers.

Participants often describe this as “the most beneficial training” they’ve had in their role