Our Offices are closed for drop ins

To manage our footfall to our offices, and protect each other from the coronavirus, we are not offering a drop-in service at this time.

You can get help from us by calling our freephone number 0808 196 7273 or email info@wrc.wales.  Hundreds of people have called our expert Triage and Casework Team over the last year.

We are offering a limited number of face to face appointments for asylum seekers and refugees. These will be offered at the discretion of a caseworker and cannot be requested.

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To leave feedback or comments, please complete our Complaints Form.

You can read our Complaints Policy.