Booking an appointment

We are providing face-to-face appointments and drop-in services in the office between 10:00 – 15:00, but we will be closed for lunch between 13:00 – 14:00.

You can call us on our freephone number to book an appointment.


Your call will be triaged by one of our team, and if we can help, you will be called back by one of our experienced caseworkers.  Should you need an interpreter, we will do our best to have an interpreter available on the phone.

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To leave feedback or comments, please complete our Complaints Form.

You can read our Complaints Policy.