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New plans to change the Asylum System in the UK
31st March 2021 |

New plans to change the Asylum System in the UK

The Home Office has released its New Plan for Immigration that proposes to overhaul the asylum system in the UK.  We will be submitting a complete response to the plan, which is out for public consultation for the next 6 weeks from 24 March 2021. Download and read our Press Release – Home Office Plans …

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Annual General Meeting 2021
29th March 2021 |

Annual General Meeting 2021

Join us for our AGM What a year it’s been!  We have thrived, flexed, and grown, and continued to build on our amazing work! Of course, none of this would have been possible without you and our clients, who remain at the heart of our work. This year, we boldly launched a freephone service and …

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20 March 2020

Urgent update from Welsh Refugee Council

(please scroll down for other languages)

 

As you are aware, the ongoing coronavirus crisis means that many of us are having to change the way we work. We are committed to prioritising the safety, health and well-being of our service users, volunteers and staff during this challenging time. We are focusing on providing our essential services to refugee and asylum seekers and have already scaled back our non-urgent functions.

On Tuesday 24th March, 2020, we moved to a telephone only system. The phone line is available from 10am – 2pm.

If you, or someone you are supporting, needs to speak to one of our team about the following issues they should call on:

0808  1967273

The call will be triaged by one of our team and if we are able to help they will be called back by one of our experienced caseworkers. If an interpreter is required we will do our best to have an interpreter available on the phone.

Our Play Group and Face to face ESOL services have also been postponed. However, we are delivering ESOL classes online and have resources available here

You can keep up to date with the latest information on the Public Health Wales website  

Thank you for your understanding during this challenging time and we look forward to being able to reopen our services as soon as it is safe to do so.

Best wishes and keep safe,

 

Welsh Refugee Council

 

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Cardiff

Welsh Refugee Council, 120-122 Broadway,
Cardiff, CF24 1NJ

Opening Times:
Mon: 10:00 – 14:00
Tues: 10:00 – 14:00
Thurs: 10:00 – 14:00

Our offices are still closed to the public.

If you are an asylum seeker or refugee, you must call to make appointment where we will discuss your needs and direct you to the right service.

Please call Freephone: 0808 196 7273 to make an appointment

Newport

Welsh Refugee Council, 66 Lower Dock Street,
Newport, NP20 1EF

Opening Times:
Mon: 10:00 – 14:00
Tues: 10:00 – 14:00
Thurs: 10:00 – 14:00

Our offices are still closed to the public.

If you are an asylum seeker or refugee, you must call to make appointment where we will discuss your needs and direct you to the right service.

Please call Freephone: 0808 196 7273 to make an appointment

Swansea

Swansea YMCA, 1 The Kingsway, Swansea, SA1 5JQ

Our office in Swansea is still closed to the public.

If you are an asylum seeker or refugee, please call us to discuss your needs and we will direct you to the right service.

Please call Freephone: 0808 196 7273

Wrexham Office

BAWSO, 33 Grosvenor Road, Wrexham, LL11 1BT

Our office in Swansea is still closed to the public.

If you are an asylum seeker or refugee, please call us to discuss your needs and we will direct you to the right service.

Please call Freephone: 0808 196 7273