Communication & Engagement Officer (Lived Experience)

You will be joining us at an exciting time in our journey, helping us and the sector to support those who are forced to seek safety.  With over 33 years’ experience, we are trusted by the communities we serve and are seen as the lead organisation in Wales for asylum seekers and refugees.  

Job Title: Communication & Engagement Officer (Lived Experience)

Report to: Head of Communications and Engagement

Salary: £23,500 (Salary will be pro-rata to 2 days per week, with a possibility of an additional day) + 5% pension

Duration: Contract to 31 March 2026

Hours: 14 hrs/week. Normal office hours are between 9:00 am to 5:00 pm with some flexibility. This role may involve occasional weekend or evening work, agreed on in advance.

 Location: We operate a hybrid working from home/office environment (Offices in Cardiff, Newport, and Swansea).

Purpose of the Post

As part of a small, busy, passionate Communications and Engagement Team, you will be contributing to the wider advocacy work of our organisation. Your role will be to recruit, train, lead, and support people with lived asylum seeker or refugee experience, helping them to hone their communication skills and to tell their own stories to educate and affect positive change. Lived experience matters for many reasons, not least of which is that only someone who has been through an experience understands the nuances and complexities of dealing with it.

You will lead our outreach work with community groups and anchor institutions to inform and educate the public and private sectors on migration narratives. You will also help organise events with a range of partners and stakeholders.

This is an exciting time to join the Welsh Refugee Council as we are improving our understanding of issues affecting refugees and how we can advocate to decision-makers and the wider public. You can play a part in making changes that will directly improve their lives.

To find out more about this opportunity, download the job description.

Download and complete the Application Form.

Please submit your application to

Closing day Friday 15th December 2023 by 23:59.  Applications received after this date, will not be considered.

Invitations for interviews will be sent by email within one week of the closing date. Interviews will likely be held the week of January 8, 2024.