Digital Design and Media Officer

This is an exciting opportunity to help shape the Welsh Refugee Council’s digital voice and visual identity. At a time when our charity’s advocacy and public engagement work is growing, strong and accessible digital communications can directly improve people’s lives.

As Digital Design and Media Officer, you will create high-quality content that promotes our work, supports our campaigns, challenges misinformation, and amplifies the lived experiences of sanctuary seekers. Your work will help engage decision-makers and connect with the public.

Welsh Refugee Council team member delivering information at a community event.Job Title: Digital Design and Media Officer

Salary: £26,000 per annum pro rata

Duration: One year fixed-term contract (secondments welcome)

Hours: 21 hours per week / 3 days per week. Normal office hours are 9am–5pm, but this role may involve some agreed out-of-hours activity including community events and occasional travel across Wales.

Location: Hybrid working with Cardiff office as the main base. One day per week in Cardiff office.

What will you do?

  • Design and produce compelling digital content for social media, email newsletters, and digital campaigns
  • Monitor web performance (traffic, search terms, engagement) and make recommendations for improvement
  • Support the design and delivery of storytelling initiatives that centre lived experience with dignity and consent
  • Work with media partners and internal teams on digital outreach and earned media opportunities
  • Champion the use of emerging digital and design tools, while upholding ethical standards

To find out more about this opportunity, download the job description.

Apply

Please download and complete the application form.

Please submit your application to recruitment@wrc.wales

Closing day is 9am on Monday 9 March 2026.  Interviews will likely be held on 30 March 2026 at our Cardiff office.