Senior NRPF Caseworker

You will be joining us at an exciting time in our journey, helping us and the sector to support those who are forced to seek safety.  With over 33 years’ experience, we are trusted by the communities we serve and are seen as the lead organisation in Wales for asylum seekers and refugees.  

Job title: Senior NRPF Caseworker

Report to: Wales Sanctuary and Services Programme and Partnership Manager

Salary: £25,000 -£28,000 depending on OISC level.  A person with OISC experience at L3 would start at £28K.

Duration: Fixed term ending 31 March 2026

Hours: 35 hours per week

Location: Main bases are Cardiff and Newport offices. Working from home offered 1 day pw.

Annual benefits pro rata:

  • 27 days leave, increasing by 1 day per annum to a maximum of 30 days
  • Up to 2 days paid volunteering leave
  • Up to 3 days paid carers leave
  • Up to 5 days paid study leave
  • 5% pension
  • Access to company paid counselling support.
  • Staff led Wellbeing Group

Purpose of the post

This role is funded by Comic Relief and the Oak Foundation and dovetails into our wider asylum and refugee services.

The role will work closely with our Welsh Government funded Sanctuary Services Partnership (Asylum Justice, Tros Gynnal Plant, Bawso, EYST), and Move on Service for newly granted refugees.

To find out more about this opportunity, Senior NRPF Caseworker

Download and complete the Application Form.

Please submit your application to

Closing day Friday 20th October 2023 at 12pm.

Applications received after this date, will not be considered.

Invites for interview will be send by email, and interviews will be held on Tuesday 31st October 2023