Support for Sanctuary Seekers
To book an appointment for asylum support services, please call us on our freephone number 0808 196 7273.
You can book appointments by phone for our offices in Swansea, Cardiff, Newport and Wrexham.
You will reach one of our team members and if we can help, one of our experienced caseworkers will contact you. If you need an interpreter, we will do our best to have someone available on the phone.
Support for Refugees
To book an appointment for Move On services in Cardiff, Newport, Swansea, and Wrexham, please call us on our freephone number 0808 196 7273 or use our online booking form.
Book your Move On appointment
Partner referrals
To make a referral for a client please complete the form below and a member of the team will be in touch.
Click here for partner referrals
Where to find us
Error, please contact us directly
Cardiff Office
Opening Times:
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, you must call to make appointment where we will discuss your needs and direct you to the right service.
Please call Freephone: 0808 196 7273 to make an appointment
Services offered:
• Move On support for newly granted refugees
• Advice services for asylum seekers
• English language lessons for asylum seekers and refugees
• Children’s play project (held at Trinity Centre)
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, you must call to make appointment where we will discuss your needs and direct you to the right service.
Please call Freephone: 0808 196 7273 to make an appointment
Services offered:
• Move On support for newly granted refugees
• Advice services for asylum seekers
• English language lessons for asylum seekers and refugees
• Children’s play project (held at Trinity Centre)
Error, please contact us directly
Newport Office
Opening Times:
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, you must call to make appointment where we will discuss your needs and direct you to the right service.
Please call Freephone: 0808 196 7273 to make an appointment
Services offered:
• Move On support for newly granted refugees
• Advice services for asylum seekers
• English language lessons for asylum seekers and refugees
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, you must call to make appointment where we will discuss your needs and direct you to the right service.
Please call Freephone: 0808 196 7273 to make an appointment
Services offered:
• Move On support for newly granted refugees
• Advice services for asylum seekers
• English language lessons for asylum seekers and refugees
Error, please contact us directly
Swansea Office
Opening Times:
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, please call us to discuss your needs and we will direct you to the right service.
Please call Freephone: 01792630180
Services offered:
• Move On support for newly granted refugees
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, please call us to discuss your needs and we will direct you to the right service.
Please call Freephone: 01792630180
Services offered:
• Move On support for newly granted refugees
Error, please contact us directly
Wrexham Office
Opening Times:
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, please call us to discuss your needs and we will direct you to the right service.
Please call Freephone: 0808 196 7273
Services offered:
• Move On support for newly granted refugees
• Advice services for asylum seekers
Mondays - 10:00 - 13:00 and 14:00 - 15:00.
Tuesdays - 10:00 - 13:00 and 14:00 - 15:00.
Wednesdays - 10:00 - 13:00, CLOSED in the afternoon.
Thursdays - 10:00 - 13:00 and 14:00 - 15:00.
Fridays - 10:00 - 13:00, we are CLOSED in the afternoon.
Saturday - CLOSED
Sunday - CLOSED
If you are an asylum seeker or refugee, please call us to discuss your needs and we will direct you to the right service.
Please call Freephone: 0808 196 7273
Services offered:
• Move On support for newly granted refugees
• Advice services for asylum seekers