We are the Welsh Refugee Council
Croeso/welcome
People arrive in Wales seeking safety. Often after long, difficult journeys. Always with something to offer.
For over 36 years, the Welsh Refugee Council has stood alongside people rebuilding their lives here. Not with a one-size-fits-all approach—but by listening, properly, to what matters most to them.
Then working it out together.
Because the people we support aren’t just “service users”. They are future colleagues. Friends. Neighbours. People who will shape the communities we all live in.
Our teams are based in Cardiff, Newport, Swansea, Carmarthenshire and Wrexham. You’ll find us in the heart of local communities, offering practical, specialist support at the moments it’s needed most—whether that’s finding a way through a complex system, securing somewhere safe to stay, or taking the next step towards work and independence.
We don’t do this alone. We work with partners across Wales—local organisations, volunteers, public services—so that support joins up and actually works in real life.
This is about more than support.
It’s about building a Wales where people can settle, contribute, and feel that they belong.
Our Strategy 2023-2026
"Welsh Refugee Council is the beginning of the end of the trauma. It is where the running stops and recovery starts."
This is more than just a statement; it’s a promise. We support sanctuary seekers and refugees at their most critical moments, helping them find their feet and begin rebuilding their lives in Wales. We’re here for the moments that matter.
With your support, we provide essential services: safe housing, employment opportunities, English language classes, legal advice, and access to vital community networks.
Together, we’re helping people overcome isolation, gain confidence, develop new skills, and find their voice to advocate for themselves and their communities.
Vision
Working together to create a Wales where sanctuary seekers and refugees are welcomed, respected, and empowered.
Mission
We improve the lives of sanctuary seekers and refugees through specialist support and influencing policy and practice.
Our Values
- Brave. We are bold, innovative, and we take action.
- Diverse. We recognise the strengths we each bring, and each other’s uniqueness.
- Croeso/Welcome. We create environments, that engage and welcome.
- Influential. We empower people to tell their stories and use our data to lift narratives.
- Collaborative. We recognise the importance of working in partnership and building each other’s capacity.
Equality, diversity and inclusion approach
Our partners
Our vital work would not be possible without the support of our donors, volunteers, and partners.
To find out how you or your organisation can get involved, contact our Fundraising team today on fundraising@wrc.wales
