Support for Ukrainian Refugees
We are funded by Welsh Government to deliver a specialist Ukraine support service.
We work closely with local authorities and stakeholders across Wales to support Ukrainian refugees.
How we can help you:
- Support applying for a bank account.
- Support applying for Universal Credit, Child Benefits and Pension Credit.
- ESOL classes.
- Employment and Education advice.
- Making appointments to discuss your housing options.
- Help looking for a private rented accommodation.
- Liaise with landlords and Housing Options and support with paperwork.
- Referral to a tenancy support worker.
- Referral to free legal and immigration advice and guidance
- Registering children in local schools.
- Registering with a GP.
We also partner with charities to provide support:
- Want to get your voice heard? – DPIA host Advocacy Forums for Ukrainian Refugees
- Want help with mental health? – Oasis provides free Mindspring Training Sessions for Ukrainians.
Need help from our Ukraine Team?
Services for Ukrainian refugees
Wales-wide services
- Free ESOL courses through Adult Learning Wales Hubs in Newport, Cardiff, Wrexham, and Swansea.
- The Welsh Government has created a website for sanctuary seekers in Wales with a dedicated section on Ukraine. Find out about your rights, life in Wales and services available to you.
Free online services
- The Open University has created free resources for Ukrainians settling in the UK and Ireland.
- Free downloadable educational and mental health activities for kids.
- Free reading resources for Ukrainian pupils.
Local authority services
Contact your local council to find out what services they can provide to you as a Ukrainian refugee
Need help from our Ukraine Team?
Our specialist Ukraine Team are:
- Ukraine Manager: Nick Wysoczanskyj
- Ukraine Caseworker (Wrexham) : Olena Baseiko
- Ukraine Caseworker (Carmarthenshire) : Nick Walters
What our clients have said:
“I want to note that upon arriving in Wales, we are constantly helped by the Welsh, they impress me with their kindness and generosity. One of such people is Susan, a teacher, volunteer from Chepstow, who helps us, Ukrainians, to start learning English in order to integrate into society as soon as possible. I am infinitely grateful to Susan for her perseverance and friendliness, since she, having evaluated the knowledge I have already acquired at the Ukrainian school, works with me individually. I appreciate her help and the time she spends with me improving my English language skills.”