Advice and Support Caseworker (Cardiff)

You will be joining us at an exciting time in our journey, helping us and the sector to support those who are forced to seek safety.  With over 33 years’ experience, we are trusted by the communities we serve and are seen as the lead organisation in Wales for asylum seekers and refugees.  

Job Title: Advice and Support Caseworker

Report to: Wales Sanctuary Service Manager 

Salary: £22,433 + 5% pension

Duration: End of December 2023 in the first instance (possibility of extension)

Hours: 35 hours per week normal office hours are 9:00am to 5:00pm 

Location: Cardiff

Purpose of the Post

With Welsh Government funding, a consortium of organisations led by the Welsh Refugee Council are working together to deliver the Wales Sanctuary Service which will improve access to support services and advice for Sanctuary Seekers across Wales. This is a role that delivers face-to-face support to clients at our office.

To find out more about this opportunity, download the job description.

Download and complete the Application Form.

Please submit your application to

Closing day Thursday 6th July 2023 at 12pm/noon  Applications received after this date, will not be considered.

Invites for interview will be sent by email, and interviews will likely be held on Monday 10th or Tuesday 11th July 2023