Move On Service

Online booking available for Move On appointments

Available locations for appointments:

  • Cardiff
  • Swansea
  • Newport

Just over half of asylum seekers are granted refugee status. However, they then are given just 28 days to leave asylum accommodation and find housing, employment, and a means to support themselves. 

During this time, homelessness becomes a real possibility. Our Move On team provides crucial support in this period.

Between 2021-2022 the Move On service held 2,232 face to face sessions helping 1,296 newly granted applicants and their families.

Book your appointments here

Welsh Refugee Council team smiling together at an event.
Book for Swansea
Cookie and programme participant
Book for Cardiff
Move On Service
Book for Newport

"I approached the Welsh Refugee Council a couple of times, and I am pleased to say that I was provided with the best service."

How we can help:

 

  • Checking documentation and ensuring clients know their rights.
  • Help applying for National Insurance numbers.
  • Help applying for Universal Credit, Pension Credit, Sure Start Maternity Grant, Child Benefit and back-dated money.
  • Help applying for Integration Loans.
  • Help applying for UC Advance Payments.
  • Help applying to Discretionary Assistance Fund (Emergency and Individual Assistance Payments).
  • Support applying for accommodation.
  • Providing communication support between local housing team and clients.
  • Help with access to public services, local support networks, voluntary sector and community-based organisations.