Most people working in charities and non-profits want to do the right thing. You’re here to support communities, make fair decisions, and create positive change.

But when it comes to asylum and migration, it’s not always easy.

The system is complex. The conversation is often polarised. And misinformation can make even experienced professionals feel uncertain.

That’s where we come in.

At the Welsh Refugee Council, we provide practical, trusted training that helps you cut through the noise, understand what really matters, and feel confident in your role.

Because when people have the right knowledge, better decisions follow and better outcomes for everyone.

Our sessions are grounded in real-world experience and designed for people like you—busy professionals who need clarity, not complexity.

We don’t just explain the system. We make it make sense.

Across our training, you’ll:

• Gain a clear, practical understanding of how the asylum system works
• Build confidence to communicate accurately and responsibly
• Learn how national policy connects to your day-to-day work
• Understand where you can take action—and where the limits are
• Leave with tools you can use immediately

In fact, 95% of participants say they feel more confident after training

In a world of strong opinions and viral misinformation, clarity matters.

Our short, focused sessions help you understand the facts behind the headlines—so you can engage in conversations with confidence and accuracy.

You’ll leave able to:

• Spot misinformation and challenge common myths
• Understand how the asylum system actually works
• Talk about the topic in a balanced, informed way

Perfect for teams looking to build a shared baseline of understanding.

If your work brings you into contact with sanctuary seekers—or decisions that affect them—this training gives you the knowledge to respond effectively.

Through real-life examples, discussion, and practical insight, you’ll build a clear picture of the journey from arrival to integration.

You’ll learn:

• How the UK asylum system works in practice
• The realities people face navigating it
• What rights and entitlements exist—and where responsibilities sit
• How your role fits into the bigger picture

Participants consistently tell us this training helps them “cut through the noise” and focus on what really matters

For organisations that need a more detailed understanding, our comprehensive training goes further.

This is about building real expertise—so your team can make informed, consistent decisions and deliver better services.

You’ll explore:

• The full asylum and integration journey
• Legal frameworks, policy changes, and system challenges
• The impact of No Recourse to Public Funds (NRPF)
• How national policy plays out locally
• Where your organisation can intervene effectively

Participants often describe this as “the most beneficial training” they’ve had in their role

Our training is designed for charities, non-profits, public services, and community organisations across Wales.

Whether you’re frontline staff, volunteers, managers, or decision-makers—if your work touches people seeking sanctuary, this training is for you.

No prior knowledge needed. Just a willingness to learn.