Emotional Support Line

The current situation of the Covid 19 epidemic and lockdown is causing many people a lot of understandable worry.  If you are feeling anxious and would like to talk about  this in confidence then please send an email with your phone number to info@wrc.wales and someone will give you a call back within 48 hours, between 10.00am and 6.00pm on weekdays.

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Confidentiality Statement

The content of your calls are confidential between yourselves and the Welsh Refugee Council. The only exception to this would be if the listener identified a safeguarding issue which involved a danger to yourself or anybody else, especially a danger of harm to a minor or someone without the capacity to look after themselves.   In that case, the listener would inform you that they would need to seek advice from within the WRC.

Casework advice

If you want practical advice then call us on the usual number.

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